Cancel/ Change Order

Order Changes & Address Policy – Kockos

At Kockos (kockos.com), we understand that sometimes plans shift. To make your shopping experience more flexible, we offer a 4-hour window after placing an order for any changes or cancellations.

Order Changes or Cancellations (Within 4 Hours)
If you need to adjust or cancel your order, please contact us within 4 hours of purchase. You can:

• Use the Contact Us section on our website (kockos.com)
• Email our support team at support@kockos.com

We’ll do our best to assist you promptly.

After 4 Hours
Once the 4-hour period has passed, your order is sent for processing and can no longer be modified or canceled. We appreciate your understanding and continued trust in KOCKOS LLC.

Address Accuracy
Please ensure that your shipping address is complete and correct before submitting your order. This includes the street name, house number, city, and ZIP code. Accurate information ensures a smooth and timely delivery.

Address Errors & Delivery Issues
We cannot be held responsible for delivery issues resulting from incorrect or incomplete address details. Double-checking your information before checkout helps prevent delays and failed deliveries.

Need Help?
If you have any questions or need support, our customer service team is ready to help.
Email: support@kockos.com