Privacy Policy

Your Privacy Matters at Kockos

At Kockos, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit kockos.com or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

We collect information to help us deliver a better shopping experience. The data we collect falls into two main categories:

1. Information You Provide

When you create an account, place an order, sign up for our newsletter, or contact us, you may be asked to provide:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party providers)
Optional preferences or notes to personalize your experience

1. Information Collected Automatically

When you visit kockos.com, we may automatically collect certain technical data, such as:
IP address
Browser type and version
Device information and operating system
Pages viewed and time spent on site
Referring and exit pages

We use cookies and similar tracking tools to improve performance and tailor your experience. You can manage or disable cookies directly from your browser settings.

2. How We Use Your Information

Your information helps us provide, personalize, and improve your shopping experience. We use it for purposes including:
Processing and fulfilling your orders
Providing customer support and communication
Personalizing content and recommendations
Sending promotional emails (only if you’ve opted in)
Improving our website and user experience
Meeting legal or regulatory requirements
Detecting and preventing fraud or misuse

3. Sharing Your Data

We do not sell or rent your personal information. However, we may share your data with trusted partners only when necessary, such as:
Service providers (payment processors, delivery carriers, marketing or IT partners) who are bound by strict confidentiality obligations.
Business transfers (if Kockos LLC undergoes a merger or acquisition, your data may transfer to the new entity under the same protections).
Legal requirements, if disclosure is required by law or court order.
With your consent, for any other purpose not covered above.

4. Your Rights and Choices

You are in control of your personal data. You may:
Access, review, or update your account information
Unsubscribe from promotional communications
Manage cookie preferences in your browser
Request data deletion or restriction (where applicable under GDPR, CCPA, or similar laws)

To exercise these rights, please email us at support@kockos.com.

5. How We Protect Your Data

Kockos LLC uses commercially reasonable safeguards such as encryption, firewalls, and access controls to keep your data secure.
While no system can guarantee 100% security, we continuously monitor and update our practices to reduce risk.

6. Data Retention

We retain your data only as long as needed to:
Fulfill your orders
Provide ongoing services
Comply with legal obligations

When your information is no longer needed, we securely delete or anonymize it.

7. Children’s Privacy

kockos.com is not intended for individuals under 16 years of age.
We do not knowingly collect personal data from minors. If such data is discovered, it will be promptly deleted.

8. Updates to This Policy

We may occasionally update this Privacy Policy to reflect new practices or legal requirements.
Any updates will be posted here with the revised date. Continued use of our website after updates means you accept the changes.